Privacy Policy

PawHaus Co Pty Ltd — ABN [pending] — is committed to protecting your privacy in accordance with the Australian Privacy Act 1988.

What we collect

Name, email, delivery address and phone number (for order fulfilment)
Payment details (processed securely by Shopify — we never see card numbers)
Browsing behaviour on our site (via cookies and analytics)

How we use it

To process and fulfil your order
To send order confirmation and shipping updates
To send marketing emails if you've opted in (you can unsubscribe any time)
To improve our website and customer experience

Who we share it with

We share your information only with trusted service providers necessary to run our business — our fulfilment partner (our Australian fulfilment partner), our email marketing platform (Klaviyo), and Shopify. We do not sell your data.

Cookies

We use cookies for essential site function, analytics (Google Analytics), and personalised advertising (Meta Pixel). You can manage cookie preferences through your browser settings.

Your rights

You can request access to, correction of, or deletion of your personal data at any time. Email us at hello@pawhausco.shop.

Last updated: June 2026